Yes, we ship to all provinces and territories across Canada. All our products are shipped directly from our Canadian warehouses, which means you will never have to pay unexpected customs fees or duties.
Most orders are processed within 24-48 hours. Depending on your location in Canada, standard shipping usually takes between 3 to 7 business days. You will receive a tracking number as soon as your order leaves our facility.
We understand that mistakes happen. If you accidentally order the wrong part, please contact our customer support team immediately at info@theoffroad.ca. If the order has not shipped, we can modify it. If it has already shipped, you can return it within 30 days under our return policy.
Currently, we operate purely as an e-commerce platform supplying high-quality parts directly to consumers and shops. We do not offer in-house installation, but we can recommend certified local mechanics in major Canadian cities upon request.
